COMPLAINT

Customer Complaints and Inquiries

For complaints or inquiries regarding our business operations, please contact the following office.

Contact Information
CCReB Advisors Inc. – Corporate Headquarters

Location	KANDA SQUARE GATE 8F, 1-14-8 Uchikanda, Chiyoda-ku, Tokyo
Phone number	+81-3-6272-8642

Complaint Processing for Financial Instruments Business

For complaints related to our Financial Instruments Business (including Type II Financial Instruments Business and related services), we offer resolution support through the following external organization, depending on customer needs:

Financial Instruments Mediation Assistance Center (FINMAC)

Location	Daini Shoken Kaikan, 2-1-1 Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-0025, Japan
Phone number	0120-64-5005 Hours: 9:00 – 17:00 (except Saturdays, Sundays, national holidays, and 12/31 – 1/3)
URL	http://www.finmac.or.jp